AlkaidVision Privacy Policy
Last updated: September 19, 2023
At ALKAID PTE. LTD. ("Alkaid","we", and "us"), your privacy is of great importance to us. This Privacy Policy describes how we process Personal Information (as defined below) that we collect through our digital or online properties or services that link to this Privacy Policy. These services encompass our website, application programming interface, plug-in, software, tools, developer services, data, and documentation (collectively, the "Services").
Please read and understand this Privacy Policy carefully before using our Services. As part of our Privacy Policy, we outline the types of Personal Information we collect, the purposes for which we collect and process it, the individuals or entities with whom we share it, the security measures in place, and the rights individuals have in relation to their Personal Information. By using or accessing our Services in any manner, you consent to the collection, use, and processing of your Personal Information as described in this Privacy Policy. Please remember that your use of Services is at all times subject to our Terms of Services, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Services.
Index
1. Definition of Personal Information
2. What Personal Information We Collect
3. How We Use Your Personal Information
4. How We Share Your Personal Information
5. How We Store and Protect Your Personal Information
6. What Rights You Have Over Your Data
7. Other Sites and Services
8. Personal Information of Children
9. Changes to this Privacy Policy
10. How to Contact Us
1. Definition of Personal Information
"Personal Information" refers to any data that pertains to an identifiable individual, either directly or indirectly. This encompasses information that can be linked to a specific person, such as but not limited to, their name, contact details, identification numbers, location data, online identifiers, and biometric records.
2. What Personal Information We Collect
2.1 Information you provide to us.
Personal Information you may provide to us through the Services or otherwise includes:
- Account data, such as your email address, the username and password that you use to establish an online account through the Services.
- Communications data based on our exchanges with you, including when you contact us through the Services, supporting email, or otherwise.
- Transactional data, such as information relating to or needed to complete your orders on or through the Services, including order numbers and transaction history.
- Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
- User-generated content data, such as models, images, videos, comments, questions, messages, works of authorship, and other content or information that you generate, transmit, upload or otherwise make available on the Services.
- User-Preference data, such as the public or community models you download through our Services, the type of models you add or disable, and your preferences for some certain type of models when using plug-ins.
Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
2.2 Automatic data collection.
We, our service providers, and our business partners may automatically gather information regarding your interactions with the Services, online communications, and other online services. This could encompass:
- Device data, such as your computer or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
- Online activity data, such as the pages or screens you viewed, the time spent on each, the website you visited prior to accessing the Services, your navigation paths through pages or screens, interactions facilitated by plugins, activities on a page or screen, access times, and how long you use the Services.
- Communication interaction data, such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails).
2.3 Cookies and similar technologies.
Some of our automatic data collection is facilitated by cookies and similar technologies. We will also store a record of your preferences in respect of the use of these technologies in connection with the Services. Some of the automatic collection described above is facilitated by the following technologies:
- Cookies, which are small text files that websites store on user devices and that allow web servers to record users' web browsing activities and remember their submissions, preferences, and login status as they navigate a site. If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- Local storage technologies, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.
- Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
3. How We Use Your Personal Information
We may use your Personal Information for the following purposes or as otherwise described at the time of collection:
3.1 Delivering and personalizing Services. We may use your Personal Information to:
- create and manage your account or other user profiles;
- provide, operate and improve the Services and our business;
- understand your needs and interests, and personalize the Services, website content and communications based on your preferences;
- enable security features of the Services, such as by sending you security codes via email and remembering devices from which you have previously logged in;
- communicate with you about the Services, including by sending Service-related announcements, updates, security alerts, and support and administrative messages;
- provide support for the Services, and respond to your requests, questions and feedback.
3.2 Improving Services
We may convert the Personal Information we collect into de-identified or anonymized data to enhance and improve the Services and to support our business promotion activities. We undertake not to attempt to re-identify such data. We may also use your Personal Information to improve the Services, including testing, research, internal analytics and product development, and training the models that power the Services.
3.3 Marketing the Services.
We and our service providers may collect and use your Personal Information for marketing and advertising purposes. We may send you direct marketing communications and may personalize these messages based on your needs and interests. You can opt out of our marketing communications by contacting us at: support@alkaidvision.com.
3.4 Meeting Compliance Requirements.
We may use your Personal Information to:
- fulfill our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities;
- protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);
- audit our internal processes for compliance with legal and contractual requirements or our internal policies;
- enforce the terms and conditions that govern the Services;
- respond to claims that any posting or other content violates third-party rights;
- resolve disputes
We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated or incompatible purposes without providing you notice.
4. How We Share Your Personal Information
We may share your Personal Information with the following parties and as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection.
- Services providers. Third parties that provide services on our behalf or help us operate the Services or our business (such as hosting, information technology, customer support, email delivery, marketing, consumer research and website analytics)
- Payment processors. Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors.
- Third-party advertisers. Personal Information may be shared with collaborating third-party advertisers to provide you with additional services like promotions.
- Business and marketing partners. Third parties with whom we jointly sponsor events or promotions, offer products/services together, or whose offerings may be of interest to you.
- Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
- Authorities and others. Law enforcement, government authorities, and private parties, if necessary or deemed appropriate for purposes related to compliance and protection.
- Other users and the public. Your username and other user-generated content data (except for private contents) may be visible to other users of the Services and the public. For example, other users of the Services or the public may have access to your information if you chose to make your models or other Personal Information available to them through the Services, such as when you invite collaborators, provide comments, reviews, or share other content. This information can be seen, collected and used by others, including being cached, copied, screen captured or stored elsewhere by others (e.g., search engines), and we are not responsible for any such use of this information.
In addition to the above entities, we will not share your Personal Information with other parties without your prior express consent.
5. How We Store and Protect Your Personal Information
5.1 By using the Services, you acknowledge that any Personal Information about you, regardless of whether provided by you or obtained from a third party, is being provided to Alkaid and stored in the U.S. and will be hosted on U.S. servers.
5.2 We seek to protect your Personal Information from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Information and how we are processing that data. You should also help protect your Personal Information by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
6. What Rights You Have Over Your Personal Information
6.1 Access your Personal Information.
If you have registered for an account with us through the Services, you may review certain account information by logging into the account.
6.2 Opt-out of communications.
You may opt-out of marketing-related emails by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.
6.3 Privacy settings.
We make available certain privacy settings on the Services, including allowing you to make assets like your files, images, videos and models sharable versus private.
6.4 Declining to provide information.
We need to collect Personal Information to provide certain Services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those Services.
6.5 Delete your content or close your account.
You can choose to delete your account, which deletes all of your assets tied to that account. If you wish to request to close your account, please contact us or request that we delete your account at support@alkaidvision.com.
7. Other Sites and Services
The Services may contain links to websites, mobile applications, and other online services operated by third parties. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.
8. Personal Information of Children
As noted in the Terms of Services, we do not knowingly collect or solicit Personal Information from children under 18 years of age; if you are a child under the age of 18, please do not attempt to register for or otherwise use the Services or send us any Personal Information. If we learn that we have collected Personal Information through the Services from a child without the consent of the child's parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.
9. Procedure for Making Claims of Copyright Infringement
As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. Upon such changes, we will alert you to any such changes by placing a notice on our website, by sending you an email and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.
10. How to Contact Us
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Information or your rights regarding such collection and use, please do not hesitate to contact us at: support@alkaidvision.com.